Frequently asked questions
What devices are cuirissimo cases compatible with?
Our cases are designed specifically for IQOS PRIME, IQOS ILUMA, and IQOS ILUMA ONE. Each model is tailored for a perfect fit and refined finish.
Where do you ship?
We offer worldwide shipping. Delivery times and rates vary depending on your location — you can find full details at checkout.
Can I return or exchange my order?
Yes. You may return your item within 30 days of delivery as long as it’s unused and in original condition.
How long does delivery take?
All cuirissimo pieces are prepared with care. Please allow 1 business days for order processing, followed by 3–4 business days for delivery, depending on your location.